Shipping policy

Order processing time

AAll orders are processed 3_15 business days, depending on the destination for and product availability. 

. Orders not processed oon weekends or holidays. 

. Pre order or custom items may require additional time. 

You'll receive a confirmation email once your order has been shipped. 

shipping region

. USA

. Europe

. Australia

. Canada

. Africa

Shipping methods &carriers

We partner with trusted carriers to ensure safe and timely delivery. 

FedEx

Ups

American Express

Additional regional carriers may be used depending on  your location. 

Shipping rates are calculated at checkout based on your address and selected shipping methods. 

Estimated delivery Times

Delivery times vary by region and carrier. Estimated timeline after dispatch.:

USA: 2_7  BUSINESS DAYS

EUROPE: 5_12   BUSINESS DAYS

Canada:5_12 business days

Australia :7_15 business days

Africa: 8_20 business days

Please note that delay may occur due to customs, weather conditions, or carrier issues. 

Order tracking

Once your order ships, you'll receive a tracking number number via email. 

Tracking information may take 24 hours to update

Custom Duties &Taxes

International orders maybe subjected to customs fees, import duties or not taxes

This charges ate not included in your order total. 

Customers are responsible for any additional fees imposed by their country's custom office. 

LOST, STOLEN OR DAMAGED PACKAGES

BERRYELAINESTORE is not responsible for packages lost or stolen after delivery. 

If your package arrives damaged, please contact us within 48hours with photo's so we can assist you with a claim. 

INCORRECT ADDRESS

Customerd are responsible for providing the correct shipping address. 

If an incorrect address is entered and the package is returned, re shipping fees may apply. 

CONTACT US

For any questions about your order or shipping, reach out to us at:

Hyginuschiemezie1@gmail.com

We typically respond within 25_48hrs